Admin - Foundations (fka Admin 101)
Learn the basics of Gainsight from an Administrative perspective. This course covers the following topics:
What is Gainsight
What is an Admin
A Tour of Gainsight
What is Best Practice Library
Admin Foundations will introduce you to Gainsight, provide a high-level understanding into Gainsight Architecture and Gainsight Best Practice Library. This course introduces you to Gainsight from the admin perspective and learn more about how Gainsight can help you achieve your goals. You will also learn how to access the sources of help within Gainsight. From this course, you can also access two great videos that help you to understand Gainsight better: 1) What is Gainsight? 2) How Gainsight Works?
This is the first of two parts. This session covers the following topics:
Overview of Administration
What is Gainsight?
Tools to help with Gainsight
This is the second of two parts. This session covers the following topics:
What is an Admin?