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Launch Your Customer Success Career at CSU

Gainsight is the leader in Customer Success Management, from software to processes, and is using this expertise to develop the next generation of Customer Success Managers through Customer Success University.

Through CSM101, CSM201, and CSM301, students will earn the Certified Customer Success Manager designation. The Customer Success Managers that complete these three courses will not only enter the field of Customer Success with a rock-solid foundational understanding of the key elements of Customer Success, but will be head-and-shoulders above their peers.

Customer Success Managers that attend Customer Success University are not only giving themselves and their career a boost, but are providing more value to their employers by ensuring their customers are consistently achieving success.


Available Courses

Available Courses

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$ 299.00 USD

Enroll

$ 299.00 USD

Enroll

$ 299.00 USD

Enroll

Free
Free
Free

Student Testimonials

Brandon Townsend - TheRecordXchange

I think this course is a great introduction to Customer Success as a career, and provides a great foundation for getting started. Excited to see what's to come in the next courses!

Rich Ferris - Saga Music

This course (or at least the first lecture) should be added to/required as part of every companies customer facing [every] employees on-boarding process. It is rock-solid and lays the foundation of what Customer Success is all about. I'm looking forward to taking a deeper dive in the next offerings in this series!

Rasmus Gregers Sorensen - Siteimprove

Earned great knowledge about the Customer Success and how important is it.

Jessica Burdman - Visual.ly

Good content and great presentation! Really appreciate the foundational approach here and am looking forward to the next installment!

What Our Clients Are Saying

Earned great knowledge about the Customer Success and how important is it.

- Siteimprove

I really enjoyed the concise modules, and the stickiness of the best practices. Thanks much! Looking forward to 102!

- LinkedIn Careers

Excellent - Well worth the time! I really enjoyed the contents and direction of the course. I know I will be referring back to the contents of the materials throughout my career in customer success.

- Microsystems Company L.L.C.

I'm new to Customer Success, so this was really helpful to give me a jump start and help my business in this area. Some things are basic, but it's a refresher if anything else.

- Clarizen Inc

Lots of useful information. Easy to understand and review. Would definitely recommend.

- Intuit Inc.

As an entrepreneur, I've spent the better half of the last decade in customer service and successful startups. Looking to expand my knowledge and work in a subscription-based model, I stumbled across Gainsight and Customer Success. This course was the ultimate starting point -- thoroughly breaking down what Customer Success is, what to expect and how to jump in head first. Whether you're new to the industry or simply want to sharpen your skills, I highly recommend this course.
Great Course! Good content and great presentation! Really appreciate the foundational approach here and am looking forward to the next installment!

- LinkedIn Careers

This course is very relevant if you're new to Customer Success. It gives you the foundation needed to be successful within the field.

- Oracle Corporation