What Our Clients Are Saying

Lots of useful information. Easy to understand and review. Would definitely recommend.

- Intuit

Great Course to Onboard New Customer Success Managers. Great Course! I really enjoyed it and I do think that the course was spot on to onboard new Customer Success Managers and get them to know the basics about the job, the mission statement and expose them to the world of customer success. The course content was sufficient, as well as the order of lessons and the presenters (both Dan and Lincoln did an excellent job of delivering the message) that made this course successful. Having finished this fundamental CSM101 course, I am geared up and looking forward to attending the following courses in the series (CSM201 & CSM 301) and learn more practical lessons on how to ensure the success of the customer.

- Clarizen Inc

Great Into to Success! I think this course is a great introduction to Customer Success as a career, and provides a great foundation for getting started. Excited to see what's to come in the next course.

- Intuit

I'm new to Customer Success, so this was really helpful to give me a jump start and help my business in this area. Some things are basic, but it's a refresher if anything else.

- Clarizen Inc

For someone with practically no SaaS experience, I found this to be a great introduction to customer success management and it further solidified my desire to enter into this field.

- Redilearning Corporation

This course served as a great intro and points those interested in the CSM world in a very positive direction. Thank you.

- Gatekeeper Innovation

The CSM 101 goes through the basics of CSM and gives a great overview of the area.

- Workshare, Inc.

Earned great knowledge about the Customer Success and how important is it.

- Siteimprove

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